Mercedes PRO connect I Simplified Fleet communication

Simplified Fleet Communication Basis

Simplified Fleet Communication.

Fleet manager and driver directly connected to each other.

Compatible with: Sprinter 907, Sprinter 910 as well as the following applications:

  • Fleet Management Tool
  • Mercedes PRO connect App
  • MBUX multimedia system
  • Direct communication between drivers and fleet managers

  • Avoidance of misunderstandings during communication

  • Time savings and higher productivity

Product description.

Mercedes PRO connect offers you "Simplified Fleet Communication1" by allowing a direct connection between the fleet manager and driver1. This makes your communication more interactive, quicker and easier to understand. The fleet manager is able to send messages to the Mercedes PRO connect App1 via the Vehicle Management Tool and allocate assignments. And with our focus on safety we also take care to ensure that the driver is not distracted whilst driving thanks to Mercedes PRO connect Fleet Communication. 

Included services.

Fleet Communication

Facilitates easy and fast communication.

This allows you to keep your fleet up-to-date even in the event of last-minute journeys: The Mercedes PRO connect service "Fleet Communication" makes it easier for the fleet manager and driver1 to communicate with each other. The fleet manager is able to send messages directly to the Mercedes PRO connect App1 on the driver's1 smartphone via the Vehicle Management Tool. With our focus on safety we also take care to ensure that the driver is not distracted whilst driving thanks to Mercedes PRO connect Fleet Communication.

The key advantages at a glance:
  • Important information sent directly to the smartphone1 of the driver1, e.g. addresses, locations and text messages
  • All drivers1 are rapidly informed about unusual events, for example about traffic delays
  • Clearer communication with the fleet manager and the ability to raise queries1 prevent misunderstandings
  • Easier working procedures, e.g. by adopting addresses and locations from the Mercedes PRO connect App1 directly into the smartphone's navigation function

Messages from all the drivers1 are visible to the fleet manager. Using the Vehicle Management Tool, he/she can in turn contact any driver1 individually with a message. If the "Send2Car" function2 is booked a location can also be sent directly to the navigation system of the vehicle. the "Vehicle Operations" service is also required for sending location information directly from the Vehicle Management Tool.

Internet in the Car

Your mobile WiFi hotspot.

With the "Internet in the Car" service3 4, the driver and passengers can use the WiFi hotspot of your multimedia system to easily go online with mobile devices3 1. If the driver1 uses the Mercedes PRO connect App1 on their smartphone, they also benefit from the in-car WiFi hotspot. After all, the significantly increased stability of the wireless internet connection increases comfort and expands communication options.

The key advantages at a glance:
  • Allows the use of mobile devices in the vehicle2
  • Easy to use, thanks to uncomplicated pairing of the device with the WiFi hotspot
  • One WiFi hotspot for all the mobile devices in the vehicle, e.g. for several passengers with private smartphones that are used for business purposes
  • High stability of the internet connection in the vehicle

You can only use "Internet in the Car" in conjunction with the MBUX multimedia system with 17.8 cm (7 inch) touchscreen and navigation or satellite radio or the MBUX multimedia system with 26 cm (10.25 inch) touchscreen. There are further costs for the called up data volume. A corresponding data contract with the mobile phone network provider must be agreed for this. The conclusion of a separate contract with a provider of telecommunications services is possible in the Mercedes PRO Portal and with the help of your multimedia system. The registration of mobile end devices to the WiFi hotspot of your multimedia system takes place by selecting the corresponding menu on the mobile end device and the entry of the PIN displayed to you in the multimedia system. The fleet manager can also order "Internet in the Car"3 via a link from the Mercedes PRO Portal. "Internet in the Car" can only be activated or deactivated via the data volume contract with the mobile phone network provider. 

Mercedes PRO Portal.

Experience the innovative Mercedes PRO connect services for yourself.

Mercedes PRO Product Advisor
Product consultation

Our recommendation: The Mercedes PRO Product Advisor.

Find the right Mercedes PRO connect product for your needs. Find out which Mercedes PRO connect products and services are the best fit for your business.

Three new Mercedes-Benz Sprinters sitting side by side
Step-by-step

Here's how to start using Mercedes PRO connect.

Helpful guides, Q&As and details on Mercedes PRO connect can be found here in a clear and compact form.

1

The Mercedes PRO connect App must not be used while the vehicle is on the move. Otherwise there is a danger of being distracted from the traffic and for the driver or others being endangered by this. Please also observe the legal requirements of the country in which you are currently located.

2

The "Send2Car" service is only available in conjunction with the MBUX multimedia system with 17.8 cm (7 inch) touchscreen and navigation or the MBUX multimedia system with 26 cm (10.25 inch) touchscreen.

3

The "Internet in the Car" service is available in selected countries. Contact your Mercedes-Benz dealer for more information.

4

Depending on regional availability.