Mercedes PRO | Components & Pre-requisites

    Components & pre-requisites

    The three components of Mercedes PRO connect.

Is your vehicle ready for Mercedes PRO connect?

Perform a quick check and find out which models are already compatible with Mercedes PRO connect.

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 The list of model series may vary from country to country. For re-imports or grey-market imports, the original country of destination is relevant for the compatibility. For vehicles with the "Continuous engine operation" feature (MW1) there are functional restrictions with the "Digital Trip Management" and Digital Driver's Log services. If the continuous engine operation feature is active, only one journey is recognised.

The stylised communication module in the new Sprinter along with Mercedes PRO connect App

Installed ex-factory: the communication module.

Certain vehicles3 are equipped ex-factory with the connectivity and fleet solutions from Mercedes PRO connect. Thanks to the permanently installed communication module, they enjoy optimum connectivity from the outset.

The Mercedes PRO Adapter along with the Mercedes PRO Adapter App

Retrofit: The Mercedes PRO Adapter.

The Mercedes PRO Adapter is the compact hardware for retrofit. It can be installed after the fact in selected Mercedes-Benz Vans models2. As a result, the innovative Mercedes PRO connect services can also be used in your current vehicles.

Our offer

An overview of our products for you.

Tailored to your needs: our Mercedes PRO connect Connectivity Packages. The multifaceted fleet, vehicle, driver and location-based services help you to make your work processes more efficient.

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Three new Mercedes-Benz Sprinters sitting side by side
Step-by-step

Here's how to start using Mercedes PRO connect.

Helpful guides, Q&As and details on Mercedes PRO connect can be found here in a clear and compact form.

1

Mercedes PRO connect, the connectivity and fleet solution, is initially available for the Vito and the Sprinter. For vehicles with the "Continuous engine operation" feature (MW1) there are functional restrictions with the "Digital Trip Management" and Digital Driver's Log services. If the continuous engine operation feature is active, only one journey is recognised.

2

The Mercedes PRO Adapter is available for the Vito 639 from 11/2010, for the Vito 447 from 10/2014 and for the Sprinter 906 from 04/2006. The Mercedes PRO Adapter cannot be used with Mercedes-Benz vans available ex-factory with the communication module (LTE) for digital services (JH3).

3

The communication module is available in the Sprinter 907 and 910.